DSOC Outcomes

The Outcome Workgroup, a workgroup of Durham’s Community Collaborative, comprised of agency personnel, parents, and private providers among others meet regularly to provide feedback to this process. This collaborative process will also allow the development of evaluation capacity across partner agencies and the provision of information from multiple sources for program improvement.

Partner agencies include: The Durham Center and private providers, Durham County Department of Social Services, Durham County Department of Public Health, Durham Public Schools, Department of Juvenile Justice and Delinquency Prevention, Durham District Court, Durham County Cooperative Extension.

The goal of this quality assurance process is to assess the quality of Child and Family Teams (CFTs) occurring within the Durham System of Care (DSOC) partner agencies that include Durham Public Schools, The Department of Social Services and Private Providers/LME.  The review of CFTs include CFTs structure and process and satisfaction with services as rated by team members.  Methods of data collection include surveys and face to face interviews.  The CFT surveys have been developed for use by any potential participant in a CFT (e.g., parents/caregivers, school counselors, social workers, agency staff / service providers, natural and personal supports, and advocates). Some items have been used with authorization and courtesy of the following sources: 1) Center for Child and Family Policy-Duke University. Federal Grant # 90-CA-1711. Department of Health and Human Services, 2) Wraparound Fidelity Index 4. University of Washington/ Copyright 2005 Wraparound Evaluation and Research Team.  Brevity and readability were also considered in the instrument development process. A Spanish version of the CFT survey is available.